Terms of Use

Hex Color Codes

Effective Date: 23 September 2026
Last Updated: 5 November 2026

These Terms of Use (the "Terms") govern your use of Hex Color Codes, a color and palette app for iOS, iPadOS and Android (the "Service"), provided by Althea Group Company Limited ("Althea Group," "we," "us," or "our"), a company based in Thailand. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

iOS app license: the Apple Standard End User License Agreement (EULA) governs the licensed iOS and iPadOS app. These supplementary service terms do not replace Apple’s Standard EULA.

1. Acceptance of Terms

By downloading, accessing, or using Hex Color Codes, you agree to the applicable app license and these supplementary service terms. Our Privacy Policy explains how information is handled.

For the iOS and iPadOS licensed app, Apple’s Standard EULA governs the app license, including its license-related rights and obligations. These Terms cover the additional account, community and service rules below; if they conflict with the Standard EULA on the licensed app, the Standard EULA governs that matter. Nothing here limits rights that cannot be excluded under applicable law.

2. The Service

Hex Color Codes lets you pick, save, organize and share colors and five-color palettes. The core color experience remains free, with advertising for eligible users. Pick from Photo and Auto Palette from Photo are optional Pro Tools accessed with Credits or an active Pro subscription. Features and availability vary by platform and release; see the current platform availability.

3. Accounts

You may use the Service's core color tools without signing up; continuing as a Guest creates an anonymous account. If you choose to sign in, you are responsible for maintaining the confidentiality of your account credentials and for activity that occurs under your account. Cloud syncing of your saved colors and publishing of palettes depend on authentication and network availability.

4. Public Palettes and User Content

You may publish palettes that become visible to other users of the Service. By publishing a palette, you confirm you have the right to share its content, and you understand it may display its name, colors, and your display name to others. You must not publish content that is unlawful, infringing, or abusive. Althea Group may remove public content that violates these Terms. Publishing a color or palette does not grant you ownership over individual HEX or RGB values, which are not proprietary to any user.

5. Purchases

Pro subscriptions

Hex Color Codes Pro offers monthly and yearly auto-renewable subscriptions. While active, Pro provides unlimited access to Pick from Photo and Auto Palette from Photo, does not deduct finite Credits for these Pro Tools, and suppresses forced ads. Pro is not a lifetime purchase and does not grant permanent Remove Ads.

The applicable storefront shows the plan duration, localized price and billing terms before you confirm. Payment is charged to your Apple Account or Google Play account at confirmation of purchase. On Apple, renewal is automatic unless you cancel at least 24 hours before the current period ends. On Google Play, cancel before the renewal date shown by the store. Renewal charges follow the applicable storefront’s terms.

Manage or cancel through Apple subscriptions (Settings → your name → Subscriptions) or Google Play subscriptions using the store account that made the purchase. Cancellation stops future renewals; access normally continues for the period already paid for, subject to store rules, refunds or revocation. Deleting the app or your Hex Color Codes account does not automatically cancel a subscription.

Permanent Remove Ads

Remove Ads remains a separate, permanent, one-time non-consumable purchase. It removes forced ads and does not provide unlimited Pro Tools. Eligible users may still choose to watch rewarded ads for Credits. Any purchase-linked bonus Credits are subject to eligibility and verification; restoring a purchase does not repeatedly grant a fresh bonus.

Credits, restoration and refunds

Eligible signed-in users receive 5 Welcome Credits. A usable photo-tool session consumes 1 Credit; cancelling before a usable session does not charge a Credit. Eligible users can voluntarily watch rewarded ads for +1 Credit after server verification. A client-side ad completion message alone does not guarantee a Credit. Five Welcome Credits are not a universal balance maximum.

Use Restore Purchases with the original store account to check eligible Remove Ads or active Pro purchases. Restoration and availability depend on the store account and platform; signing in to a Hex Color Codes account alone does not transfer a purchase between Apple and Google Play. Refunds are handled under the applicable store’s rules and mandatory consumer rights.

6. Advertising

Free users may see advertising through Google AdMob. Rewarded ads for Credits are voluntary and require eligibility and server verification. Active Pro suppresses forced ads only while the subscription is active; permanent Remove Ads is separate. See our Privacy Policy for advertising and reward-verification data.

7. Acceptable Use

You must not, except where applicable law expressly permits it:

8. Service Availability

We may change, add, or remove functionality, and may suspend or discontinue all or part of the Service for maintenance, security, legal, technical, or business reasons.

9. Intellectual Property

Hex Color Codes, its software, branding, UI/design, and original content are owned by or licensed to Althea Group and are protected by intellectual-property laws. No right to use Althea Group's branding is granted except as necessary to use the Service under these Terms. This does not extend to individual HEX/color values, which are not proprietary.

10. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available." We do not guarantee uninterrupted availability, error-free operation, or permanent preservation of your saved colors or palettes. Nothing in these Terms excludes rights or warranties that cannot lawfully be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Althea Group and its directors, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, arising from your use of the Service.

12. Account Termination and Deletion

You may stop using the Service at any time, including by uninstalling it. We may suspend or terminate accounts that materially violate these Terms, create security or legal risk, or interfere with the Service. You can delete your account and its associated data directly in the app from Settings → Danger Zone → Delete Account. If you cannot access the app, you can request deletion by contacting us at support@altheagroup.net; see our Privacy Policy for what deletion covers.

Account deletion is separate from subscription cancellation. To stop future billing, cancel through Apple or Google Play. Account deletion does not automatically cancel or refund a subscription, or refund the separate Remove Ads purchase.

13. Changes to These Terms

We may update these Terms to reflect changes to the Service, law, or our business operations. We will update the "Last Updated" date above and, where required by law, provide additional notice. If you do not agree to revised Terms, you must stop using the Service.

14. Governing Law

Althea Group Company Limited is based in Thailand. These supplementary service terms are governed by the laws of Thailand, subject to mandatory consumer rights. This clause does not replace or change the governing-law provisions of Apple’s Standard EULA for the licensed iOS app.

15. Contact

Althea Group Company Limited
487/39 Ratchaprarop Road, Makkasan, Ratchathewi, Bangkok, Thailand
Website: altheagroup.net
Email: support@altheagroup.net